Services

Services Overview

• Change Management Consulting

• Strategic Planning Services

• Performance Management

• Team Development

• Business Plan Development

• Marketing & Public Relations

• Mystery Shopping

• Event & Wedding Planning

• Management Health Checks & Staff Audits

Training Services

• Core Management Skills (Delegation, Effective Meetings, Supervisory Skills) are essential for effective performance management in any organization.

• Facilitative Management (Coaching, Leadership, Managing Change) plays a critical role in change management consulting, enabling leaders to guide their teams through transitions.

• Team Development (Conflict Resolution, Team Problem Solving) is vital for fostering collaboration and enhancing overall team dynamics.

• Functional Management (Creative Thinking, Finance for Non-Financial Managers) supports strategic planning services by equipping managers with the skills to think innovatively about financial matters.

• Personal Skills (Communication, Stress Management, Time Management, Presentation Skills) are crucial for personal effectiveness and for leading teams successfully.

Hospitality Courses/Services

• Front Office Operations with a focus on change management consulting

• Professional Room Attendant utilizing performance management techniques

• Housekeeping Management through effective strategic planning services

• Front Office Management that emphasizes operational efficiency

• Hotel Security implementing robust protocols

• Hospitality Audits & Inspections to ensure compliance

• SOP Development & Implementation aligned with industry best practices

Maid 4 You

Our professional home, office, and hotel cleaning services are complemented by our expertise in change management consulting, performance management, and strategic planning services to ensure a clean and efficient environment.

Job Connect

• Recruitment Services (Vacancy Registration, Candidate Screening, Mock Interviews) Roberts & Associates is your partner in organizational development, providing tailored change management consulting and performance management solutions that lead to lasting success. We also offer strategic planning services to ensure your organization thrives.

Roberts & Associates commenced consulting services in 2001 with the vision to improve the quality of the workforce in Antigua & Barbuda, one person at a time. We are dedicated to serving private and public sector client organizations that require custom-designed assistance with the development of their human resources. Our training and consulting services range from facilitating strategic planning services to assisting organizations in creating an effective team environment. We can provide custom training programs to meet virtually any organizational need.

We provide a critical analysis of your current situation with hands-on 'how to' advice on improving services, expanding your business, and developing a plan for the future. Our commitment to performance management ensures that you receive a highly professional and commercially informed consultancy, training, and development service. We have access to the very best consultants and development specialists, skilled in change management consulting, innovation, and leading-edge thinking. There's no need to worry about getting to us; our consultants and facilitators come to you. We work with you to accomplish your organizational goals in a timeframe comfortable to you, and we believe that your satisfaction must always be guaranteed.

Roberts & Associates designs and delivers customized programs and workshops specifically geared to meet your individual business needs. These programs offer the ideal opportunity for key personnel to not only gain the best in the delivery of training programs but also allow us to work with you objectively to identify real problems, issues, and solutions.

CONSULTING SERVICES:

Roberts & Associates' team of professional consultants is available to work with an organization's managers and staff to develop and implement effective processes in several areas:

• Change Management

• Meeting Facilitation

• Performance Management Systems

• Strategic Planning

• Team Development

• Business Plan Development

• Marketing & Public Relations

• Mystery Shop (Critical Analysis of Service)

• Event Management & Wedding Planning

• Management Health Checks & Staff Audits

MAID 4 YOU:

Maid 4 You is a convenient personalized cleaning service that relieves you from the hassle of sick days, statutory payments, workman’s compensation or insurance, health, and other employment benefits. A regularly assigned cleaning team will clean your home, hotel rooms, or office when you need it. We guarantee you will have professional service when you want it.

All employees of the company have been trained under the international circular cleaning methodology and certified through the Caribcert hospitality certification program. Maid 4 You provides constant supervision during cleaning and utilizes a quality check system for each cleaning. We always provide cleaning supplies and equipment to get the job done right the first time. Maid 4 You employees treat your home or office with the utmost respect and care.

JOB CONNECT:

Companies—Register your vacancies with Roberts & Associates, complete with job requirements and candidate competencies. We will advertise the position, screen all applicants, and present the three (3) most qualified candidates to your organization.

Job Seekers—Roberts & Associates will match you with vacancies posted within the company's database and assist you in increasing your competitive position in the job market by helping you prepare a professional resume, aiding your development of successful interview skills and techniques, and conducting two (2) mock interviews prior to your scheduled interview. We get you the interview; you land the job.

TRAINING SERVICES:

Hospitality Courses/Services:

• Front Office Operations

• Professional Room Attendant

• Housekeeping Management

• Front Office Management

• Hotel Security

• Hospitality Audits/Inspections